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When will I get my order?

Items usually ship 12 business days from receipt. When placing an order, please use an email address you check frequently so that we can contact you if we have questions about your order. We try to get your order out as quickly as we can! promise!

 

How do you ship?

We ship by USPS Priority mail for single orders and UPS Ground for orders over two items, we plan on offering more carriers in the future -- we charge a flat rate per order which includes our shipping material costs and the pricing for your location and the weight of the items.

 

Can I have my order rushed?

Unfortunately, due to demand and the process for production we do not offer an expedited service at the moment. We hope to offer this in the future.

 

How can I track my order?

We email tracking information when your shipping label is processed. Please note that the tracking number does not update or show up immediately on the USPS website.

 

What if my package gets lost or arrives damaged?

We are NOT responsible for items lost or damaged during delivery. We will decide about replacements on a case by case basis.

 

Do you ship internationally?

We do ship overseas and our shipping rate is calculated based on item size and weight. The starting price to the UK is $30.00 USPS priority mail.